Both nurses and laboratorians get frustrated with each other’s behavior. For example, nurses may not understand or follow certain procedures as outlined by the laboratory.
In a recent article published in Clinical Laboratory News, James Hernandez, M.D., Associate Professor of Laboratory Medicine and Pathology, and Medical Director and Chair of the Division of Laboratory Medicine at Mayo Clinic in Scottsdale and Phoenix, Arizona, provides an overview of the working relationship between nurses and laboratory technicians.
Dr. Hernandez identifies fictional scenarios of nurses’ behavior that potentially could confound the laboratory and create conflict. He then analyzes each scenario to determine why nurse acted as he or she did and how to handles the situation effectively and gracefully.
Source: mayomedicallaboratories
